Know exactly who's using Copilot, Gemini, and Claude — and who isn't
You spent six figures on AI licences. The vendors give you a usage CSV once a quarter. Fronterio gives you per-employee, per-app adoption deltas every morning, surfaces your top 5 power users so you can scale what's working, flags departments where licences are sitting unused, and ties it all back to ROI.
Of Copilot licences average <50% utilisation
Microsoft, Google, Anthropic in one view
Sync — not quarterly CSV exports
Why one tracker for three vendors
Most enterprises don't run on a single AI vendor. The marketing department uses Microsoft Copilot. The engineers use Anthropic Claude. The growth team uses Google Gemini. Finance has its own ChatGPT seats no one tracks. Each vendor gives you a different admin console, a different CSV format, and a different definition of 'active user'.
Fronterio normalises all three. The Microsoft delegated Graph API connector pulls Copilot usage per user per app (Word, Excel, Teams, Outlook, PowerPoint) on a daily cron. The Google Cloud connector does the same for Gemini across Workspace. The Anthropic Admin API connector tracks Claude usage per organisation seat. All three flow into the unified `ai_tool_usage_data` table.
From there, you get a single dashboard view: who's actively using which AI tool this week, this month, this quarter. Per-app deltas show whether Copilot Excel adoption is climbing while Copilot PowerPoint is flat. Department breakdowns surface whether HR is leaning in while Legal is opting out — exactly the data you need to decide where to invest in training versus where to claw licences back.
The tracker pairs with the Employee Engagement Pack. When an employee's usage drops, the system sends them a personalised tip ('You haven't used Copilot in Word this week — try the Editor pane for your next memo'). When usage climbs, the system congratulates them and surfaces them as a Champion candidate. Adoption isn't passive measurement — it's active nudging.
ROI signal comes for free. The tracker links per-app adoption to your assessed business metrics (time saved, cycle time, revenue impact). When Copilot Outlook adoption climbs in Customer Service, you can correlate it with first-response time on tickets. When Gemini-augmented sales prospecting climbs in Growth, you can correlate it with qualified-lead volume. The vendor admin consoles cannot do this — they don't see your business metrics.
Setup is one-click per vendor. Microsoft requires admin consent for Graph delegated permissions (Reports.Read.All scope). Google requires Cloud Console OAuth verification (4-6 weeks for sensitive scopes). Anthropic requires an Admin API key. After verification, the daily cron fills in the data — and the dashboard tells you whether your money is actually working.
All three vendors. One view. Daily.
Today
Agent approval unlocked compliance evidence. Publish the AI usage policy to advance the remaining two.
Strategy Canvas · v2
RatifiedEmbed AI coaching across 400 advisors by Q4 — lead EU mid-market.
AI Readiness
72
Above SaaS mid-market p50 (n=32).
Agents
14
+3 this month
Adoption
68%
Compliance
89
/100
Vendor admin console vs Fronterio
Vendor admin console (Microsoft / Google / Anthropic)
- One vendor at a time — three logins, three CSV formats, three definitions of 'active'
- Quarterly CSV exports — the data is stale by the time you analyse it
- No business-metric correlation — vendor doesn't know your ROI inputs
- No nudging — knowing John didn't use Copilot last week doesn't help John
Fronterio AI Tool Adoption Tracker
- Three vendors normalised into one daily-synced dashboard
- Per-employee, per-app deltas surface trends as they happen
- Linked to your business metrics for actual ROI signal
- Auto-nudges from Employee Pack when usage drops or climbs
Tracker capabilities
Microsoft Copilot connector
Daily Graph delegated API sync covers Word, Excel, PowerPoint, Outlook, Teams. Per-user adoption, per-app activity, per-tenant rollup.
Google Gemini connector
Workspace usage data via Google Cloud OAuth. Per-domain, per-user activity for Gmail, Docs, Sheets, Slides, Meet.
Anthropic Claude connector
Admin API key auth (no OAuth wait). Per-seat Claude usage rolled up across Projects + the Console for organisations on the Team plan.
Per-app adoption deltas
Spot which apps are climbing and which are flat. Excel growing while PowerPoint stalls = invest training in PowerPoint, not Excel.
Department breakdowns
Roll up usage by department, role, location. Surface the cohort that's using AI 3× more than peers — and the cohort that needs help.
Employee Pack auto-nudge
Drop in usage triggers a personalised tip from the AI Help Desk. Climb triggers a Champion-candidate flag. Adoption is active.
Business-metric correlation
Link per-app adoption to your manually-entered business metrics. The dashboard surfaces whether AI usage tracks with the outcomes you care about.
Vendor cost reconciliation
Compare licence count to active users per vendor. Surface the seats sitting unused for 30+ days — claw them back, save spend.
How to wire it up
Connect Microsoft (admin consent)
An admin grants Reports.Read.All to the Fronterio Azure AD app. The first sync pulls 30 days of history and the daily cron takes over from there.
Connect Google (OAuth)
Workspace super admin grants OAuth scopes through Google Cloud Console. Sensitive scopes need verification — 4-6 weeks ahead of go-live.
Connect Anthropic (Admin API key)
Generate an Admin API key in the Anthropic Console, paste into Fronterio settings. No OAuth wait. Reads usage immediately.
Watch the daily dashboard
Each morning the cron refreshes per-employee, per-app, per-vendor metrics. The dashboard updates with the previous day's deltas.
Act on the signal
Use the data to scale what's working, train where adoption is stalled, claw back unused licences, and feed the Employee Pack so its nudges are grounded in real activity.
“Vendor dashboards tell you what employees did inside their product. Fronterio tells you what your AI strategy did across all of them.”
Available in Pro
Tracker included in Pro, Business, and Enterprise. Connector setup is the same across tiers.
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